BOWBROOK LODGES PARK RULES

updated 17.07.2024

Introduction 

These Park Rules are in place for the good management of Bowbrook Lodges and the benefit of all who use it. These rules form part of the Licence Agreement that is the contract between us for your occupation of a pitch on the park. They should be read alongside your Licence Agreement. 

The Park Rules do not affect anything to which you are entitled under the terms of your Licence Agreement. 

The expression ‘you’/’your’ means the Accommodation owner and/or occupier and this includes anyone using or hiring the Accommodation from you. 

The expression ‘we’/‘us’/‘our’ refers to the park owner and/or manager. 

The expression ‘accommodation’ refers to caravans and pods.

You must make sure that anyone using the accommodation is aware of the Park Rules. 

The rules set out below are the Park Rules referred to in your Licence Agreement. You are reminded that breach of these rules is a breach of your Licence Agreement and could result in termination of the Licence Agreement. 

Safety 

1. You must use the park safely and should not cause danger to others. 

2. You must obey all health and safety notices displayed on the park and act on the reasonable instructions of park staff in matters of health and safety. 

Security 

 
3. You are solely responsible for securing the accommodation. 

4. You may only use alarms of the silent, monitored type and not audible alarms. 

Hot Tubs

5. No jumping or diving into hot tubs.

6. Hot tubs must not be used between 10pm and 7am. 

Permitted number of occupiers 

7. Your accommodation may not be used for sleeping a number of persons greater than the ‘maximum sleeping capacity’ stipulated in your Licence Agreement; if no number is stipulated then it may not be used for sleeping a number of persons greater than the number for which it was designed. 

Visitors to the accommodation 

8. Only people lawfully visiting with your permission have permission to enter the park. 

9. Your visitors may not arrive before 9am and must leave the park by 9pm. 

10. It is your responsibility to ensure that your visitors and all occupiers of your accommodation adhere to the Park Rules. 

Ejection on grounds of behaviour

11. In the event of persistent or serious misconduct by you, a member of your family, your occupiers, visitors or guests, we will follow any relevant notice procedures in the Licence Agreement. We do not have to follow any formal procedure to eject other visitors. 

Condition of the accommodation 

12. You must not change the colour of the exterior of the accommodation without our prior consent in writing. 

Your pitch 

13. You are responsible for keeping the area around the accommodation clean and tidy. 

Building works and improvements 

14. You may only erect a hut, structure, slabs, paving, TV aerial or washing line and/or carry out any work to the area around your accommodation and/or connect any services or utilities to the accommodation with our prior written permission. We will only refuse our consent to such works if we think that we have a good reason to do so. If we refuse consent, we will tell you our reason(s). 

15. We do not permit the erection of fences or any means of enclosure of any accommodation pitch. 

Utilities installations 

16. You must switch off all gas, electricity and water connections when the accommodation is not occupied. 

17. If you experience any problem with the park’s electrical, gas or water system, you should contact us. You must not attempt to work on any part of the park’s electrical, gas or water system yourself; this includes any installations on the pitch. 

Drainage system 

18. You must not introduce any foreign items into the drainage system including cleaning cloths, babies’ nappies, sanitary towels, condoms, cooking fat, engine oil, grease or paint. 

Tents 

19. You must not erect any tent on the park. 

Facilities 

20. The usual opening and closing dates of our facilities are provided on our website. However, the dates and times of opening may be subject to change depending on seasonal fluctuations or unforeseen circumstances. We will do our best to advise you at the time of booking of any changes at that stage, otherwise please always check prior to booking if this is important to your stay. 

21. The availability of our facilities is also subject to our Terms and Conditions. 

Trees and shrubs 

22. You must not cut any trees or hedges at the park. If you find any tree or hedge a nuisance or unsatisfactory you should take the matter up with us; do not deal with it yourself. 

23. You must not plant any tree or shrub. 

24. You must not climb any tree. 

25. You must not tie anything to any tree or shrub without our agreement in writing (which we will not withhold unreasonably where the tie is a means of support for any tree or shrub which you have planted with our agreement). 

Digging 

26. You must not dig any hole at the park. 

Smoking  

27. It is illegal to smoke or use e-cigarettes inside enclosed public buildings. Outdoor smoking areas are provided. 

28. You must also refrain from smoking or using e-cigarettes in any of our holiday accommodation. 

29. If you are found to be smoking in public buildings or our holiday accommodation, you may be charged a £270 cleaning fee. This would be a serious breach of your contract with us which may lead to you being required to leave the park. 

Washing 

30. You may only use washing lines of the rotary type or the windowsill type and must remove them and store them out of sight immediately after use. 

31. Ensure washing lines are positioned so they do not disrupt neighbouring residents or interfere with park activities. Washing lines are only permitted between the lodges.

Refuse 

32. You must not deposit refuse outside your accommodation. You must use the refuse bins provided. 

33. Recycling points are available in the park, and you should use these facilities where appropriate. 

34. You must not feed wild birds or animals. 

Vehicles, driving and parking 

Vehicles 

35. You must insure all vehicles you use on the park as for use on the public road. 

36. You must insure all accessories and items towed by vehicles (such as towed boats and jet skis) for use on the public road. 

37. You must not keep disused or unroadworthy vehicles anywhere on the park. We reserve the right to remove any vehicle which is apparently abandoned. 

38. You must not carry out the following works or repairs on the park: 

o major vehicle repairs such as dismantling of part(s) of the engine 

o works which involve the removal of oil or other fuels. 

39. Motor vehicle repairs must not be carried out at the park, but a recognised breakdown service may attend in the event of a breakdown. 

40. Commercial vehicles, Vans, Quad bikes, trials bikes and powered scooters are not permitted in the park. 

41. You must not wash cars with a hosepipe. 

Driving 

42. We permit cars onto the park for the purposes of access to the accommodation and pitch only. Accordingly, save to the extent that you may need to do so because of a disability, you must not drive cars round the park for other purposes such as visiting other locations on the park. We may ask for reasonable evidence of any disability relevant to this rule. 

43. Driving in the park is restricted to the park roads. 

44. You must drive all vehicles in the park carefully and within the displayed speed limit. 

45. You must hold a full current driving licence to drive any vehicle on the park. 

46. You are not permitted to give anyone driving lessons at the park and we do not permit learner drivers to drive on the park. 

47. There is a speed limit on all park roads of 5mph, which must be adhered to. 

48. We allow a maximum of 1 motorised vehicle to be parked alongside each pitch. 

49. Motor homes / touring caravans cannot be parked alongside self-catering accommodation. 

50. Electric cars cannot be charged at the park by any means, including the use of an accommodation’s electricity supply or hook-up. 

51. We supply access codes or cards to owners. 

Parking 

52. You must not park anywhere except in the permitted parking spaces. 

53. Visitors’ cars must be parked only in the allocated parking spaces for visitors, or in any space which the people they are visiting allow them to use in their place. 

54. You must not park anywhere except in the 1 parking space allocated to your accommodation. If you have paid for the parking area extension then this allows for 2 cars.

55. You may park not more than 1 cars at the accommodation. If you have paid for the parking area extension then this allows for 2 cars.

56. You must not park on the grass or roadsides. 

57. Other than for delivering goods and services, you must not park or allow parking of commercial vehicles of any sort on the park, including:

• light commercial or light goods vehicles as described in the vehicle taxation legislation and 
• vehicles intended for domestic use but derived from or adapted from such a commercial vehicle. 

58. You must park, and move off, with great care for pedestrians and particularly for children. 

Behaviour 

59. You should respect the privacy of other users of the park and keep noise to a minimum between the hours of 10pm and 7am with absolute quiet between the hours of 11pm and 6am. 

60. You must keep away from any vacant pitches. 

61. You must finish any barbecues by 10pm. 

62. You must finish any party by 10pm. 

63. You may only consume alcoholic drinks within the boundaries of your pitch or on the park’s licensed premises. 

64. You must not use fire hoses for any improper purpose, such as washing cars or boats. 

65. You must not use a drone, powered model aircraft or any other powered flying object on the park. 

66. You must not use any Chinese lanterns, fireworks or similar. 

67. You may not ride bicycles, scooters or similar to cause a nuisance or undue noise. 

69. If you have CCTV, you must put up a clearly visible sign outside your property with wording that we must approve, but we won't unreasonably refuse this. The CCTV only records the immediate area around your accommodation, not paths, roads, or other accommodations and their surroundings.

70. You must not use the park’s water supply to fill paddling pools. 

Pets 

70. You must not bring any pets or animals when you visit the park except not more than 1 dog (not to include any of the breeds subject to the Dangerous Dogs Act 1991). 

71. Dogs are not permitted in the following areas of the park: 

a. Shower block

b. Laundrette

c. Shop

d. Office 

72. You must tell us before you visit the park if you plan to bring a dog and answer any reasonable question about them and their suitability for our park environment. If we are not satisfied that the pet or animal is suitable for our park environment, we may tell you that you cannot bring them. This is because we cannot allow the safety of others to be put at risk. 

73. Any dog you bring must be supervised by and under the control of you, or of a responsible adult in your party, at all times. This means you may not leave any dog unsupervised in any accommodation or anywhere else on the park at any time. Nor may you leave any pet under the supervision of any person aged under 18. These rules apply even if the pet knows the park well and you believe them to be well-behaved. Lodge owners may leave their pets in the accommodation for a safe and reasonable amount of time and as long as there is not excess barking or cause for concern for the animal welfare.

74. If you do not supervise and control any dog you bring, we are likely to ask you to remove it from the park straight away. Depending on the circumstances, you may not be allowed to bring it back, or may only be allowed to do so with our written permission, which we would not withhold once our reasonable concerns have been addressed. This is because we cannot allow the safety of others to be put at risk. 

75. If you see another pet anywhere on the park which does not appear to be supervised by and under the control of a responsible adult, or whose behaviour gives a cause for concern please tell us straight away. 

76. You must not exercise dogs on the park. 

77. You must keep dogs on a short lead at all times on the park. 

78. You must clean up if your animal defecates on the park. 

79. Your Licence Agreement contains undertakings not to cause any nuisance, undue noise or disturbance. These extend to the behaviour of pets. 

Note:

Nothing in these Park Rules prevents you or any member of your party from bringing an assistance dog to the park, or from using the dog exactly as at home, if this is required to support a disability and Assistance Dogs UK or any successor body has issued an Identification Book or other appropriate evidence. 

Recreation 

80. You may only play ball and other games in the areas set aside for recreation and in any area immediately outside your accommodation agreed with us (our agreement not to be withheld unreasonably). 

81. Football should not be played anywhere on the park.

82. You may not fly kites on the park. 

83. You may not use drones, powered model aircraft or any other powered flying objects on the park. 

84. You may not use skateboards, roller skates, rollerblades or microscooters at the park. 

85. You may not use any powered model car or similar toy on the park.  

Mail 

86. You may not use the park address for postal deliveries. 

Children 

87. Children must be supervised whilst on the park and are the responsibility of their parent or guardian during their stay. 

88. Never allow children to play near or in the streams/rivers, as there are areas of deep water.   

89. Children under the age of 16 should not be left unsupervised in the accommodation or on the park. 

90. An adult must accompany small children to the toilets. 

Fire precautions 

91. You may not use fire hoses for any improper purpose such as washing cars or boats. 

92. You must ensure that all occupants of your accommodation are familiar with the location of the Fire Points and the contents of the Fire Notices displayed at each point. 

93. You must not store fuels or combustible materials other than removal containers on the park. 

Lost property 

94. For any lost property, please contact the Park Reception as soon as possible as any lost property will be disposed of after one month. 

Photography 

95. We regularly take photographs and videos for promotional purposes and we occasionally receive requests from third parties to film on the park. Should you not wish to appear in any material, please pay attention to the notices we put up when pictures are being taken. 

96. Photography is prohibited in the wash blocks.

97. Where others may reasonably expect privacy, you must obtain their agreement before taking a photograph in which they are identifiable. Examples are when they are in accommodation or on a pitch. 

Wi-fi  

98. Wi-fi is available and is subject to a £10 per month charge. Please contact the park office for further information.

99. Our wi-fi is restricted due to our rural location. It is suitable for light streaming. The service may not be the same as you are used to at home. 

Guidance for accommodation owners 

The Guidance below does not contain any new licence conditions or Park Rules. We use it to highlight some practical points about spending time on our park and to remind you of some of the important conditions and rules in a less formal way. 

• Clause 4.5 of the Licence Agreement requires you to insure the accommodation and its contents. Please remember that you must keep this insurance in place during the closed season as well. 

• Clause 4.9 of the Licence Agreement requires you to comply with the Site Licence. A copy of the current Site Licence is always available inside the Site Office. Please note that the Site Licence may be updated from time to time. 

• Clause 4.11 of the Licence Agreement says that you may not carry out any building works at the Park or erect any extension to the accommodation. Park Rule 14 creates a limited exception. Please note the following: 

• If you wish to add any external structure to the accommodation such as a fence, veranda or balcony we ask that you send us plans of what is proposed. If we give our permission, it will remain your responsibility to ensure that the work would not breach any term of the Site Licence and that your unit will still be accommodation in the eyes of the law and in particular be physically capable of being moved by road from one place to another (whether by being towed, or by being transported on a motor vehicle or trailer). Planning permission may be needed, and we may attach reasonable conditions such as requiring an inspection at intervals during the course of construction. We will not withhold consent unreasonably. 

• Park Rule 14 also requires our prior written permission for slabs and paving. 

• Satellite dishes count as TV aerials and are a potential nuisance to your neighbours. They also require our prior written permission. If we grant permission, we will expect installation on your accommodation rather than on the ground. 

• Clause 4.12 of the Licence Agreement requires you to give us written notice of any work to be carried out by external contractors.  

• Clause 5 of the Licence Agreement sets out our Behaviour Standards, and they are important. You are responsible for your behaviour and that of your family, visitors and contractors whilst on the Park. We recommend that you supervise your children at all times.